Unveiling the Voice behind America Online's Iconic Slogan: "You've Got Mail"

Dec 15, 2023By RetroReels
RetroReels

The Voice Behind 'You've Got Mail'

For many of us who grew up in the '90s, the phrase "You've Got Mail" is synonymous with the dawn of the internet era. It was the iconic phrase that greeted America Online (AOL) users when they received a new email. But have you ever wondered who was the voice behind this iconic slogan? Allow us to introduce you to Elwood Edwards, the man who voiced the phrase that became a cultural phenomenon.

How It All Began

Elwood Edwards, a broadcast announcer by profession, became the voice of AOL almost by accident. His wife was working for Quantum Computer Services, the company that would later become AOL. In 1989, she overheard the company's CEO, Steve Case, discussing the need for a voice to welcome users to their service. She suggested her husband, and Edwards recorded the phrases on a cassette tape in his living room. The rest, as they say, is history.

The Iconic Phrases

Apart from "You've Got Mail", Edwards also lent his voice to other memorable AOL phrases, including "Welcome", "File's Done", and "Goodbye". These phrases were heard by millions of AOL users daily, making Edwards one of the most heard voices in the world at the time.

AOL phrases

The Impact of 'You've Got Mail'

The phrase "You've Got Mail" became so popular that it was even used as the title for a 1998 romantic comedy starring Tom Hanks and Meg Ryan. The film revolved around two people falling in love over email, reflecting the era's fascination with the new possibilities offered by the internet.

Elwood Edwards Today

Although Edwards gained global recognition for his AOL voice, he continued his career as a broadcast announcer after AOL. He even made a cameo appearance in the movie "You've Got Mail" as the elevator operator. Today, Edwards is retired but occasionally takes on voice-over work. He recognizes his voice played a part in internet culture's growth and evolution.

Conclusion

Elwood Edwards, the voice behind "You've Got Mail," captivated millions of AOL users during the internet's early days. AOL's use of email and their transition from floppy disks to DVDs for software delivery showcased their dedication to enhancing the user experience. Edwards' iconic voice not only welcomed users but also left an indelible mark on internet culture, highlighting the transformative power of communication in the digital age.